Return and Exchange Policy

Return and Exchange Policy

At BuyMonday, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items under the following conditions:

Returns

  • Eligibility: Items must be unused, in their original condition, and with all tags attached.
  • Time Frame: Returns must be initiated within 30 days of receipt.
  • Process: To start a return, please contact us at buymondayshop@outlook.com with your order number and reason for return. We will provide you with further instructions.

Exchanges

  • Eligibility: Items must be unused, in their original condition, and with all tags attached.
  • Time Frame: Exchanges must be requested within 30 days of receipt.
  • Process: Contact us at buymondayshop@outlook.com with your order number and details of the item you wish to exchange. We will guide you through the exchange process.

Refunds

  • Processing Time: Refunds are processed within 7-10 business days after we receive and inspect the returned items.
  • Method: Refunds will be issued to the original payment method.

Shipping Costs

  • Responsibility: Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Non-Refundable: Original shipping costs are non-refundable.

For any questions or further assistance, please contact us at buymondayshop@outlook.com. Thank you for shopping with BuyMonday!